NicStick offers free shipping to all Smoker Friendly stores for NicStick orders either placed online or via sent via email from Smoker Friendly corporate.
The expected delivery time for domestic orders will vary depending on location of where the package is being sent but will be received between 3-7 business days.
NicStick/Young Business Solutions Returns address:
First, contact your NicStick Representative to request a returns authorization on the items you wish to return (RMA). We will not accept any returns not accompanied by a RMA.
Ship to:
1830 Angus Lee Dr.
Lawrenceville, GA 30045
Please ship and enclose the following: name, address, contact phone number, email and the defective item(s). Do not send back any of the non-Warrantied items such as used cartridges or open gummy bags. Have questions? The NicStick Customer Support Team (NCST) is happy to help!
Call NCLT M-F from 9:30am-5:30pm EST:
1.888.707.3244 (main office) or e-mail to: Michael@nicstick.com
Order Modification/Cancellation: To modify your order simply contact your NicStick Representative – Michael Young to change/modify or cancel your order within 1 hour of placing your order. Orders that have been picked/packed/shipped cannot be cancelled. However, you can request a product exchange once you receive your order.